Bring delayed approvals to owners, flag policy exceptions. Every one is ready to run, and you can adjust it in plain language.
Answer common appointment texts and flag questions for front desk staff.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Confirm visit times by text and pass exceptions to the coordinator.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.