Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.
Check support forms for repeat issues before routing cases.
Your team gets clear support cases with owners. Everyone knows which case number to work from.
Screen incoming complaints and flag those needing prompt attention.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.