AI-Agents for Customer Support Coordinators in Escalations working with Microsoft Teams
Bring delayed approvals to owners, flag policy exceptions. Every one is ready to run, and you can adjust it in plain language.
Log Problem Reports
Keep the problem list accurate and flag urgent reports for the team.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Works with
42 tools
42 tools
Escalate Customer Chats
Route flagged support chats to teammates and send owners the handoff links.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Works with
32 tools
32 tools
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