Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Draft replies to visit requests in the customer's email thread.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Answer common visitor questions with page links and flag gaps for review.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.