AI-Agents for Customer Service Managers in Intake in Chat Support
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Create Service Desk Tickets
Keep incoming customer issues moving into the service desk at the right urgency.
Your intake queue shows the ticket number and link. Support gets the issue and files at the urgency your rules call for.
Works with
5 tools
5 tools
Draft First Chat Replies
Put suggested first answers in the review chat for approval.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Works with
22 tools
22 tools
Answer Website Chat Questions
Route questions without a supported answer to the service team.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Works with
8 tools
8 tools
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