Flag school fee reminder messages that failed to reach a parent for staff review.
Your school fee reminders go out by email and text, with each send recorded and delivery failures flagged for your billing team.
Your staff get an email delivery failure notice with the parent's fee details. They can fix the address or reach the parent another way.
Your staff get a clear task when a school fee reminder bounces. They can see the unpaid fee and which contact detail to check next.