Flag school fee reminder messages that failed to reach a parent for staff review.
Give school office staff one task for each failed reminder.
Your staff get a clear task when a school fee reminder bounces. They can see the unpaid fee and which contact detail to check next.
Send the school office one daily report of reminders needing delivery review.
Get an afternoon report of school fee reminders that failed or lack delivery confirmation, so staff can follow up before payment is due.