Bring delayed approvals to owners, flag policy exceptions. Every one is ready to run, and you can adjust it in plain language.
Handle common order questions in chat before they reach staff.
Your shoppers get order answers in website chat, using the details your store already has on record.
Acknowledge unmatched tickets so support staff can follow up.
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.