Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft first answers to tenants' property questions for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft tenant replies that reflect earlier repair conversations.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.