Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft complaint replies using order facts and team guidance.
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
Draft follow-ups to complaints that an earlier response did not resolve.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.