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Answer Pipeline Questions

Calculate deal counts and amounts for teammates in chat

Use this Agent instantly or customize it - no programming needed

Answer a teammate's pipeline question
Reads
  • Pipeline question
    Pipeline question

    Your teammate's message asks for a deal count or amount.

  • Question thread
    Question thread

    Your question's chat location lets the Agent reply beneath the original message.

  • Reporting rules
    Reporting rules

    Your settings define the deal filters and how to handle missing values or currencies.

  • Matching deals
    Matching deals

    Your deals supply the stages, close dates, and amounts behind each answer.

Team chat
Team chat

Your team chat receives pipeline questions and shows replies in their threads.

Team chat
CRM
CRM

Your CRM holds the deals this Agent searches to answer pipeline questions.

CRM
Does the question need a detail your settings do not define?YesNo
Ask for the missing detail in the thread.
Writes
  • Clarification request
    Clarification request

    Your teammate sees the specific detail needed to answer in the same chat thread.

Search for every matching deal.
Did the deal search fail or miss any results?YesNo
Explain that the figure cannot be verified.
Writes
  • Verification notice
    Verification notice

    Your teammate sees that the deal search could not support a reliable figure.

For an amount, do deals mix currencies without a conversion rule?YesNo
Ask which currency to report.
Writes
  • Clarification request
    Clarification request

    Your teammate sees the specific detail needed to answer in the same chat thread.

Calculate the figure and reply with its filters.
Writes
  • Pipeline answer
    Pipeline answer

    Your teammate sees the count or amount, its filters, and any excluded deals in the thread.

This Agent waits for a teammate's pipeline question in chat. It finds matching deals, calculates the figure, and replies in the same thread.

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Made for your industry

Answer Pipeline Questions is made for businesses in these industries.

Made for your role

Answer Pipeline Questions is made for people in these roles.

Made for your department

Answer Pipeline Questions is made for people in these departments.

How Answer Pipeline Questions works

4 steps, in order, on every run.

  1. Read the pipeline questionIdentify the requested deal count or amount and any filters. Ask for clarification in the thread when a needed detail is missing.
  2. Find matching dealsSearch your CRM using the pipeline and reporting rules you set. Read all matching deals before calculating the answer.
  3. Calculate the figureCount deals or total their amounts under your rules. Note the reporting period, filters, and any excluded deals.
  4. Reply in the chat threadPost the figure with its filters in the original thread. Report zero when no deals match.

How to Get Started

Connect your tools

Connect the tools you already use, such as Slack, HubSpot or Salesforce.

34 tools
Set your rules
  • Connect the sales team's chat so a mention of the chatbot delivers the message and allows a reply in its thread.
  • Connect the deal database with permission to search and read the team's deals.
  • Set the pipeline IDs, which stages count as open, the reporting time zone, and how to treat deals without an amount or expected close date.
  • Choose the default period for questions that ask for a period but give no dates, and specify whether deal amounts are all in one currency.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Answer Pipeline Questions:

What do I need to set up for pipeline reporting?

You choose the pipelines and which stages count as open. You also set the reporting period and time zone. You decide how to handle missing values and currencies.

What happens when a pipeline question is unclear?

Your teammate gets a specific clarification request in the same thread before the Agent searches.

How does it handle deals with missing values or mixed currencies?

You set rules for missing amounts and close dates. For mixed currencies, the Agent asks for a currency or gives separate totals when available.

What if the deal search cannot return every match?

Your teammate sees that the figure could not be verified. The Agent does not send a partial total.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.