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Open Supplier Setup Cases

Open supplier setup cases for approved orders that need onboarding

Use this Agent instantly or customize it - no programming needed

Open a supplier setup case when needed
Reads
  • approved purchase order
    approved purchase order

    Your approved order provides its ID, supplier ID, and purchasing owner.

  • supplier profile
    supplier profile

    Your supplier profile shows whether setup is complete for the order's supplier.

  • open setup cases
    open setup cases

    Your open cases show whether this supplier and order already have setup work underway.

  • setup complete status
    setup complete status

    You choose which supplier status means setup is complete.

Purchase order tool
Purchase order tool

Your purchase order tool sends approved orders with the supplier ID and purchasing owner.

Supplier hub
Supplier hub

monday.com lets the Agent check suppliers and open linked setup cases.

Does the order lack a supplier ID or purchasing owner?YesNo
Flag the order for correction
Writes
  • purchase order correction flag
    purchase order correction flag

    You can see which order needs a supplier ID or purchasing owner.

Is the supplier profile missing?YesNo
Flag the order for supplier profile creation
Writes
  • supplier profile creation flag
    supplier profile creation flag

    You can see which order needs a supplier profile before setup can begin.

Do multiple supplier profiles match?YesNo
Flag the supplier profile ambiguity for review
Writes
  • supplier profile ambiguity flag
    supplier profile ambiguity flag

    You can review multiple matching profiles before opening a setup case.

Is the supplier already active?YesNo
Record that the supplier is active
Writes
  • active supplier finding
    active supplier finding

    You can see that this supplier already has completed setup.

Does an open case already cover this order?YesNo
Record the existing setup case
Writes
  • existing setup case finding
    existing setup case finding

    You can see which open case already covers the approved order.

Create a linked setup case for the purchasing owner
Writes
  • supplier setup case
    supplier setup case

    Your new case links the supplier and approved order and goes to the purchasing owner.

This Agent starts when a purchase order gains approval. It checks the supplier's status and open cases. You get a linked case for the purchasing owner or a reason none was needed.

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monday.com
Used as:
Show all Agents working with monday.com
Brevo
Used as:
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ServiceTitan
Used as:
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Made for your industry

Open Supplier Setup Cases is made for businesses in these industries.

Made for your role

Open Supplier Setup Cases is made for people in these roles.

Made for your department

Open Supplier Setup Cases is made for people in these departments.

How Open Supplier Setup Cases works

5 steps, in order, on every run.

  1. Check the order detailsRead the supplier ID and purchasing owner from the approval notice. Flag the order for correction if either is missing.
  2. Find the supplier profileSearch for the supplier by ID and read its setup status. Flag the order if no profile matches or several do.
  3. Look for an open caseSearch for an open case linked to the order and supplier. Record the existing case when one already covers the order.
  4. Check whether setup is completeCompare the supplier's status with the setup complete status you choose. Record the active supplier when no new case is needed.
  5. Open a linked setup caseCreate a case linked to the supplier and order when setup is needed. Assign it to the purchasing owner.

How to Get Started

Connect your tools

Connect the tools you already use, such as monday.com, Brevo or ServiceTitan.

3 tools
Set your rules
  • Choose the purchase order Approved status and include order ID, supplier identifier, and purchasing owner in its approval notice.
  • Define which supplier profile status means setup is complete, and choose the supplier setup case table and its owner field.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Open Supplier Setup Cases:

What do I need to set up?

Choose which supplier status means setup is complete and where new cases belong. Your purchase order tool must share the order ID, supplier ID, and purchasing owner.

Will this open another case for the same order?

The Agent checks for an open case tied to the order and supplier. When one exists, it records that finding and skips the new case.

What if the supplier profile is missing?

The Agent flags the order for supplier profile creation. If several profiles match, it flags the choice for your supplier operations specialist.

Who gets the new setup case?

The purchasing owner takes the new case. Your specialist sees it linked to the supplier and purchase order.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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