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Send Referral Follow-Ups

Follow up with referred leads in their introduction threads

Use this Agent instantly or customize it - no programming needed

Check referrals and follow up where due
Reads
  • referred leads
    referred leads

    Your lead list identifies each referral, assigned rep, introduction date, thread, and follow-up status.

  • introduction threads
    introduction threads

    Your introduction thread shows who wrote each message and what the lead needs.

  • follow-up timing
    follow-up timing

    Your chosen wait in business days determines when the one allowed follow-up comes due.

  • follow-up style
    follow-up style

    Your approved style and next step shape the note to each lead.

  • check date
    check date

    Your weekday check supplies today's local date for deciding which introductions are due.

Referred lead tracker
Referred lead tracker

Your referred lead tracker keeps each referral's owner, introduction date, and follow-up status.

Referral inbox
Referral inbox

Your referral inbox holds introduction threads and sends follow-ups and rep notices.

Referral inbox
Is the introduction incomplete or the reply's author unclear?YesNo
Mark for review and share ambiguous replies with the rep
Writes
  • lead status
    lead status

    Your tracker shows sent notes, new replies, review needs, and failed send attempts.

  • rep notice
    rep notice

    Your rep gets an email when the lead replies or a reply needs a human check.

Has the lead replied?YesNo
Mark the conversation started and notify the rep
Writes
  • lead status
    lead status

    Your tracker shows sent notes, new replies, review needs, and failed send attempts.

  • rep notice
    rep notice

    Your rep gets an email when the lead replies or a reply needs a human check.

Has a follow-up already been sent?YesNo
Record the earlier follow-up and stop outreach
Writes
  • lead status
    lead status

    Your tracker shows sent notes, new replies, review needs, and failed send attempts.

Is the introduction still within your chosen wait?YesNo
Leave the lead waiting
Send one relevant follow-up and record the result
Writes
  • follow-up email
    follow-up email

    Your lead gets one note in the introduction thread when they have not replied.

  • lead status
    lead status

    Your tracker shows sent notes, new replies, review needs, and failed send attempts.

This Agent checks due introductions each weekday at your chosen time. It reads each thread and sends a relevant note when the lead has not replied. Your tracker updates, and the assigned rep gets a reply notice.

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Gmail
Used as:
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Microsoft Outlook
Used as:
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monday.com
Used as:
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Zoom
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Microsoft Office 365
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Zoho Mail
Used as:
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Made for your industry

Send Referral Follow-Ups is made for businesses in these industries.

Made for your role

Send Referral Follow-Ups is made for people in these roles.

Made for your department

Send Referral Follow-Ups is made for people in these departments.

How Send Referral Follow-Ups works

5 steps, in order, on every run.

  1. Find Introductions DueRead leads marked Waiting or Follow-up sent in your tracker. Compare introduction dates with the business-day wait you chose.
  2. Check the Email ThreadRead the introduction and later messages. Identify the lead's need and whether the lead replied or the rep already followed up.
  3. Send a Relevant Follow-UpSend a short note in the introduction thread when the wait has passed and the lead has not replied. Offer the next step you chose.
  4. Update the Lead TrackerRecord the send date and message ID after sending. Mark lead replies as Conversation started and unclear introductions as Needs review.
  5. Notify the Assigned RepEmail the assigned rep when the lead replies. Include a brief account of the reply and a link to the conversation.

How to Get Started

Connect your tools

Connect the tools you already use, such as Gmail, Microsoft Outlook or monday.com.

6 tools
Set your rules
  • Keep one referred lead row per introduction with the lead's name and email, the assigned rep's email, the introduction date, and its email thread link or ID.
  • Choose how many business days to wait after the introduction, the weekday check time, and the maximum of one automatic follow-up per introduction.
  • Approve a short follow-up style and a simple next step, such as asking whether the lead wants to talk; use the shared referral inbox for introductions and replies.
  • Set the lead tracker statuses to Waiting, Follow-up sent, Conversation started, and Needs review.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Send Referral Follow-Ups:

When does the follow-up go out?

You choose the weekday check time and business-day wait. Your lead gets a note after that wait if they have not replied.

Will it send more than one follow-up?

No. You set a limit of one automatic follow-up per introduction. If the lead replies or your rep already followed up, the Agent skips another note.

What happens if an introduction is unclear?

Your rep sees Needs review and the missing detail in the tracker. The Agent holds the follow-up when the lead, thread, or stated need is unclear.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.