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Send Mail Merge

Send personalized mail to a saved contact group from your team mailbox

Use this Agent instantly or customize it - no programming needed

Send approved emails to a saved group and report results
Reads
  • Approved mailing
    Approved mailing

    Your approval email names the group and supplies the final subject and message.

  • Saved contact group
    Saved contact group

    Your saved group supplies current addresses, opt-outs, and details for each personal message.

  • Mailing settings
    Mailing settings

    Your settings choose who may approve mailings, which details are required, and where replies go.

Team mailbox
Team mailbox

Your team mailbox receives approvals, sends personal emails, and replies with the results.

Team mailbox
Contact manager
Contact manager

Your contact manager holds the saved group, mailing preferences, and details for each person.

Contact manager
Is the approval unauthorized or missing required instructions?YesNo
Reply with the approval issue and stop
Writes
  • Mailing report
    Mailing report

    Your reply lists sends, skips, and failed or uncertain attempts, or explains why sending stopped.

Is the saved group unavailable or empty?YesNo
Reply with the group issue and stop
Writes
  • Mailing report
    Mailing report

    Your reply lists sends, skips, and failed or uncertain attempts, or explains why sending stopped.

Are there no eligible addresses left after skips and prior sends?YesNo
Report skips and prior sends, then mark the request completed
Writes
  • Mailing report
    Mailing report

    Your reply lists sends, skips, and failed or uncertain attempts, or explains why sending stopped.

  • Completed mailing request
    Completed mailing request

    You can find the approval email under the completed label after the report.

Send each personal email, report every outcome, and mark the request completed
Writes
  • Personal emails
    Personal emails

    Each eligible address receives one email with the approved text and that person's details.

  • Mailing report
    Mailing report

    Your reply lists sends, skips, and failed or uncertain attempts, or explains why sending stopped.

  • Completed mailing request
    Completed mailing request

    You can find the approval email under the completed label after the report.

This Agent starts when you label a mailing you approved in the team mailbox. It checks the saved group and sends personalized messages to eligible contacts. You get a report of sends and exceptions.

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Made for your industry

Send Mail Merge is made for businesses in these industries.

Made for your role

Send Mail Merge is made for people in these roles.

Made for your department

Send Mail Merge is made for people in these departments.

How Send Mail Merge works

5 steps, in order, on every run.

  1. Confirm the MailingRead the labeled request and confirm its approver, group, and final copy. Stop and reply if approval or required details are missing.
  2. Check the Contact GroupRead the saved group and check email permission and required details. Skip unusable or repeated addresses, with a reason for each.
  3. Personalize the MessagesFill only the named fields in the approved text for eligible contacts. Keep contacts with missing details off the send list.
  4. Send From the Team MailboxCheck sent mail since approval for each recipient and subject. Send remaining messages separately and record message IDs or errors.
  5. Report Sends and ExceptionsReply to the approver with sends and message IDs. List skips and failed or uncertain attempts, then mark the request complete.

How to Get Started

Connect your tools

Connect the tools you already use, such as Gmail, Microsoft Outlook or monday.com.

17 tools
Set your rules
  • Choose the team mailbox, the ready and completed labels, and the addresses allowed to approve mailings.
  • Choose the saved contact group and map its email, opt-out, and personalization fields; keep group membership and mailing permission current.
  • Set the approved request format: contact group name, subject, final message text with named fields, and an explicit approval statement.
  • Set the sender name, reply address, and the coordinator address for the completion report.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Send Mail Merge:

How do I approve a mail merge?

You choose who can approve mailings and which label means ready. The approval email must include the group, subject, final message, and approval statement.

What happens to contacts who opted out or have missing details?

The Agent skips them and names the reason in your completion report. You choose the group's fields and keep its mailing permissions current.

What if a message fails or its send result is unclear?

The Agent puts that address in your report without resending it. You can review it against sent mail before deciding what to do.

Does the report confirm that contacts received the emails?

No. It records messages the mailbox accepted for sending. Later delivery and bounces fall outside this mailing report.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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